We look after your home in Torrevieja while you are away: a visit every month with photos and help with whatever you need.
The app is not in the stores yet: we are testing it with the first homes in Torrevieja.
Your eyes and hands in Spain
A monthly visit with photos and, if you like, sensors whose alerts you see in the app.
Tradespeople, cleaning, maintenance and your community of owners.
Company, errands and a hand at the doctor’s, from people you can trust.
Inheritance, NIE, taxes and bills, with trusted law firms.
How it works
You choose your plan and tell us what your home is like. We explain everything, with no small print.
We meet whoever you name (you, a relative or a neighbour) to let us in: Vivamigo does not keep clients’ keys. If you choose sensors (door, water, humidity and fridge), we fit them with no building work.
We visit once a month and send you photos of every room. With the kit, we also alert your phone if something happens.
Services and prices
The three paid plans look after your home the same way: a visit every month and everything included in the fee. Only one thing changes: whether you want sensors. And if you only want to book professionals, there is Free.
They detect water, a power cut or the door opening, and the alert appears in the app. It is the only thing that changes from one plan to another.
Without sensors
€35/month
The common fee: the same on all three plans
For those who already have cameras or another system at home, or don’t want sensors.
To start: €35 (the first month)
No sensors, no camera and no installation
No instant alerts: we check on the monthly visit
Or €385 a year: one month free
With sensors · recommended
€40/month
€35 common fee + €5 for alerts and 4G data
To see in the app if something happens at home. The kit is yours.
To start: €398
Kit €299 (shop price) + installation €59 + first month €35 + its data €5
Or €445 a year: €385 fee, with one month free, and €60 for data
With sensors · less to start
€50/month
€35 common fee + €5 for alerts and 4G data + €10 for the loaned kit
The same as Buy, paying less to start.
To start: €79 for installation, including collecting the kit at the end
The same kit, with its alerts in the app, on loan: it belongs to Vivamigo while the contract lasts
On all three plans, at no extra cost:
On every visit we collect your post. We send you the important letters (tax office, IBI, fines, community) by chat, photographed, and explain what they say in your language or in English.
We read the water and electricity meters on every visit and tell you if the usage looks odd: a dripping tap shows on the meter before it shows on the floor.
Once a year, that month’s visit takes place on the day you arrive (or the day before, if we do not work that day): we air the house, turn the water on, plug in the fridge and switch on the air conditioning. No shopping or cleaning: for that there is “Get my home ready”.
If AEMET (the Spanish weather service) issues an orange or red warning for your area, we go round to check your home (up to 2 times a year).
If you ask us, on every visit: the car battery doesn’t go flat and the plants don’t dry out.
IBI, rubbish collection, insurance and community fees: we remind you 30 days before and help you set up direct debits. You pay them yourself, from your bank.
Every year, a summary: visits, alerts, what was fixed and what is worth fixing.
No wifi at home? No need: the kit comes with its own 4G router with a battery. Alerts and 4G data: €5/month.
For the kit: indoor camera, €129 installed + €3/month; smoke detector, €59 installed.
And whenever you need it: getting the house ready for your arrival, cleaning, extra visits, letting in a tradesperson, going with you to the doctor and paperwork. You see the price in the app before you order.
All prices include VAT · 14 days to change your mind
I want to startI want to start
It takes a minute. We write to you to prepare your sign-up, with no obligation.
Who it is for
Your home stays empty for months at a time. We check it and have it ready for when you come back.
You live in another country and they live in Torrevieja. You see the home on your phone, with its alerts in the app, and ask us to help them.
Cleaning between guests and alerts. Registering your guests is still your responsibility: we remind you with the official link.
Frequently asked questions
The alert appears in the app and our team sees it; you do not get a notification or a text message yet, so you will see it when you open the app. The team works Monday to Friday, 9:00 to 20:00 (Spanish time): at night or at the weekend we look at it when we start and, if it is water or power, we contact the person you have named and go round then, if they can let us in. If the door opens, our team does not go in to check. If there is any danger, call 112.
No. Vivamigo does not keep clients’ keys. At each visit, you or someone you authorise (a relative, a neighbour…) lets us in, at a time we agree with them.
Taps, cisterns, windows, damp on walls and ceilings, the letterbox and that everything is as you left it. We send you photos of every room and a note if anything needs looking at.
Yes. The app and the alerts are in your language. In the chat we reply in your language or in English: we do not have automatic translation yet.
Yes. From the app you invite whoever you like and decide what they can do: see the house and, if you want, its alerts. The home’s alerts can be seen in the app; phone notifications and text messages will come once we switch them on.
We are taking out public liability insurance, which will cover any damage we might cause in your home. We will send you the certificate before we start (the kit installation or, without the kit, the first visit): without it, we do not start.
From the app, in a few steps, and we give you a confirmation. Essential and Buy have no minimum term. Kit rental has a minimum term of 24 months, and when you cancel we collect the kit.
We are starting with the first homes in Torrevieja, and the app will soon be on the App Store and Google Play. In the meantime, under “I want to start” you can get the plan you are interested in ready: right there we tell you whether it already reaches us or how to send it to us.
Contact
In your language or in English. We work Monday to Friday, 9:00 to 20:00 (Spanish time).
Message us on WhatsAppWe are getting the first homes in Torrevieja ready and have not published our WhatsApp number or email address yet. As soon as we open them, they will appear here. Until then we do not ask for your details, so they do not get lost anywhere.
Free for you
Save it or print it before your next trip. It will spare you more than one unpleasant surprise when you return.
Close the main stopcock and switch off the water heater if it is electric. A small leak over three months can ruin floors, furniture and the flat below.
If you switch the power off, empty the fridge and leave it open and dry so it does not go mouldy. If you leave it on, throw out anything that will go off and keep only what lasts.
Air the house well on the last day, leave inside doors and wardrobes ajar, and put moisture absorbers in bathrooms and wardrobes. On the coast, a closed-up house can grow mould within weeks.
Ask Correos to forward your letters, or ask someone you trust to empty the letterbox. A full letterbox can be seen from the street, and important letters get lost.
Do not close them all the way: leave some half open so a little light and air get in. The house looks lived-in and less damp builds up.
Make sure it is in force, check what it covers if the house is empty for several months (many policies limit this) and keep the claims number where you can find it.
Leave it with someone you trust in Torrevieja and write down who has it. Never put your address on the key ring.
Let the administrator know you are leaving and give them a phone number or email. Pay the fees by direct debit so no debts build up.
IBI (council tax), rubbish collection, water and electricity, all by direct debit. Keep money in your Spanish account: a returned bill brings surcharges.
Unplug appliances (except the fridge if you leave it on, and the router if you have sensors), turn off the gas, take out the rubbish and photograph every room: the photos will help if something is wrong when you return.
With Vivamigo you have a trusted team in Torrevieja that looks after your home and helps you with whatever you need.
The app is not in the stores yet: we are testing it with the first homes in Torrevieja.
